Communication Style Case Study Essay

Communication is an ongoing, complex ever-changing process mingled with two or more individuals to convey a message (Hansten & Jackson, 2009). useful communion in the healthcare field is an essential piece to delivering adapted client care. Effective dialogue is non only needed to pass the importance of instructions and tasks to our peers in the treatment team, but to provide valuate to our coworkers and create a positive working environment. Communication agencys are grave and can contribute or hinder the process of maintaining rough-and-ready converse in the workplace. This paper aims to analyze the chat styles in four diverse communication scenarios.Scenario OneThere are two communication style used in scenario one. The Registered Nurse (RN) engaged in raptorial communication whereas the assistive individualnel (AP) engaged in still communication. Aggressive fashion and communication is hostile in intent and is usually communicated through talking at people and non with people. The aggressive communication was used when the RN belittled the AP with an upraised tone, and inappropriate comments such as, you are only the auxiliary, and we dont expect you to think, just to do what we tell you to do. (Hansten & Jackson, 2009). concord to Hansten & Jackson (2009), this communication style successfully suppresses ideas and feedback from others and creates a tension make full relationship (p. 281). This communication style inflicts a tone of supremacy, statements which direct blame, and labeling. These cast out communications often times can cause the other person to feel humiliated, wrothful and hurt. The AP was experiencing feelings of anger and resentment and these feelings elicited a result of r sluicege in this scenario.The AP in this scenario has shown a passive style of communication because he feels it is necessary to grip his job. Passive air is often not idyllic due to it being an act of avoidance to the situation that is present ed, which the AP showed by quietly sitting and not voicing hisconcerns. People who exhibit passive behavior often have feelings of hurt, embarrassment, fright, coyness, and apprehension. Because of the communication of the RN being aggressive it has evoked a passive behavior and communication style on the part of the AP. The passive communicator allows the anger and resentment to build up which eventually bakshiss to the passive communicator to expose these feelings through outlets of subtle sabotage, manipulation and punishment.This is exactly what the AP in the scenario exhibited when he thought to begin a plan on how hed make the RN pay for her comments. This is an example of a steering wheel of authoritarianism and indirect aggression which results in poor work relationships, the compromise of client care in order to revenge communications and breakdowns in communication between the treatment team.Scenario TwoThe school cling to in this scenario has chosen a passive non-asse rtive communication style. This is explicit through the nurse choosing to avoid the immediate conflict of confronting the volunteer and choosing to take the work institutionalize upon her-self. The conundrum is not going to be faced which will in conclusion occur up to the problems multiplying for the nurse because she physically cannot redo every shield performed forever, she will become bitter and angry. A passive response is ground on the fear of rejection and retaliation caused by displeasing others. Conflict is avoided at the price of denying ones own feelings and needs (Hansten & Jackson, 2009). This passive and avoidant behavior can lead to nursing fatigue and burnout.This can also lead to her volunteers feeling confused and angry, thinking the nurse doesnt value or trust their work. This communication style although not outwardly hostile or aggressive due to avoidance of conflict, can cause feeling of dislike which may lead to manipulative behaviors. The school nurse in this scenario has not corrected the problem by educating her volunteers so the incorrect results will keep being brought to her and she will end up becoming bitter and angry with her volunteers leading to a breakdown in communication and possibly a hostile work environment.Scenario ThreeThis scenario also involved two dissimilar communication styles. The motorcoach was using assertive communication and the surgical tech was using aggressivecommunication. The manager in this this scenario clearly addressed the problem by expressing what she observed, thought, felt and wanted from the situation. She addressed the problem by come near the surgical tech and stated her wants without belittling the tech. She was very clear even using the surgical techs job description.This communication style promotes a bank relationship with other coworkers because they know you will address the problem with them and not talk about the situation inappropriately with other staff member. This comm unication is essential in healthcare because it is a vital core to effective delegation. This communication does not compromise client care because it addresses problems and sets clear expectations to specialize the problem which leads to changes.The surgical tech in this scenario used aggressive communication. This was evident by her statement that shed get Rosas full stop on a platter.(Hansten & Jackson, 2009). The goal of her claim was to dominate and hurt her manager which is a characteristic of aggressive communication. Threatening your coworkers and superiors shows a lack of note for the workplace and other. This can compromise the working environment which can lead to a breakdown in patient care.